Questions, answered.
Everything people ask before dropping their first file.
How accurate is the transcription?+–
Whisper-class accuracy - typically 95%+ on clear audio. Accents, crosstalk, and heavy background noise lower that; a good mic raises it. Every word is timestamped so errors are fast to find and fix.
What does "unlimited" actually mean?+–
No minute caps, no file counts, no throttling after some hidden threshold. The only limits on the Unlimited plan are 10 hours per single file and a fair-use ceiling of 24 hours of audio per day - more than a day contains, so no human ever hits it. Fair-use applies to automated bulk abuse, not humans with lots of tape.
Which formats can I upload?+–
MP3, WAV, M4A, FLAC, OGG for audio; MP4, MOV, WEBM, MKV for video. We pull the audio track from video automatically - no conversion needed on your side.
Which languages are supported?+–
90+ languages, auto-detected - including English, Uzbek, Russian, Spanish, Mandarin, Arabic. Mixed-language recordings work; each segment is tagged with its detected language.
How fast is it really?+–
About a minute per hour of audio on the priority queue. Free-plan files queue behind paid ones at busy times but still typically finish within a few minutes.
Is my audio private?+–
Files are encrypted in transit and at rest, processed automatically, and never used to train models. Delete a transcript and the source file goes with it, immediately.
Can I cancel anytime?+–
Yes - one click in Settings, no email required. Yearly plans are refunded pro-rata within the first 30 days. Your transcripts stay downloadable on the free plan after you cancel.
Still wondering? Just try it.
Your first transcript takes about a minute. No card required.
Transcribe a file - free